Safavieh Rosalia Butterfly Desk FOX2588A

by Safavieh

$629.00 $879.00
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Model #: FOX2588A

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Frequently Asked Questions

How long will I have to wait for delivery once I place my order?

Depending on what you had ordered, the delivery time would be between 2 to 10 days. Large desks would take up to 10 days to get to you as they are delivered by truck. Other smaller items could be sent overnight if required.

What happens if I buy a product out of stock?

We update our 32 different manufacturers’ inventory levels at least once a week, and, in the case of some very active products, we update our inventory level daily. In the outside chance you order a product that is out of stock, we let you know right away and provide you with options of what you can do.

• Choose to wait for the product to be available again. We will inform you of the estimated wait time.
• Choose a different version (Finish, Color, etc.) of the original product that may be available immediately
• Choose to cancel your order and we will provide you with a full refund.

What is your warrantee on the products you sell?

We are the Authorized dealer for all products we sell.  All products we sell are AUTHENTIC and carry a manufacturer’s warranty, and the documentation to support it will be delivered with the item. However, if you would like to obtain the manufacturer’s warranty contact information, please contact us at sales@perfecthomeoffices.com and we will be happy to provide you with this information. All warranty services and repair needs to be performed by the manufacturer. We do not provide warranty services.

What is your refund policy?

In most cases, all merchandises properly returned are eligible for a refund, with credit to the original payment method, or a store credit will be issued. The refund or store credit will be issued within 15 business days approximately, once you return item(s) has been received and inspected. In cases of custom items, sales items, of specific items the manufacturer may have a refund policy on returned items that differs from our normal policy on returns. Please check with us if you feel your item falls in this category. We would be happy to help you fully understand the particular terms of all our different manufacturers. For further information, click on the Cancellations and Refunds tab at the bottom of each product page.

Do you price match?

So If you find any another online store that offers a lower price (after shipping and tax) than ours on the same exact manufacturer product we sell, please send us a mail  to sales@perfecthomeoffices.com before you make the purchase and we will beat their price.  If you had already placed an order with us, we will issue a refund or store credit for the price difference between the lower price and our price up to six months from your invoice date. 

Who is Perfect Home Offices?

Perfect Home Offices is an e-commerce retailer providing competitive prices on desks, wine and liquor cabinets and in general on everything that has to do with wine and liquor storage, and with that “fun” place that should be in your home. We believe that social entertaining ought to be much more than playing videos or watching TV, movies, or sport games. We want to help you enjoy your life more with your friends and family and entertain better.

What is your return policy?

Our return policy is based upon the return policy of the individual manufacturers. An overall description of our policy can be found by clicking on the Shipping and Returns tab at the bottom of our product pages. If you need additional information, please contact us at sales@perfecthomeoffices.com and we will happy to help you.

What if I want to cancel my order before delivery?

Due to our commitment to process orders quickly, once the checkout process is complete, or the phone order is placed, we immediately submit your order to our order processing team. Therefore, we will make our best efforts to cancel any order, but if it has already been processed, this may not be possible. If you would like to return your item, please refer to our return policy. Order cancellations may be subject to an order cancellation fee of 10% or more depending on the manufacturer of invoice total. For more information, please refer to our Cancellations and Refunds tab at the bottom of all product pages.

What if my order arrives damaged?

Shipping damage happens very rarely, but in the case any visible damage is observed on your item(s), you can choose any of the following options:

• If minor damage, carefully make notes of all the damage or issues on the delivery papers and take photos of the issues or
• You should make a detailed notation on the delivery papers describing the damage or issues, take photos of the issues, and then refuse the shipment.

Please do not discard the original packaging. Immediately, or on the same business day, please call us at 864-663-2271. You can also send the photos via e-mail to returns@perfecthomeoffices.com. We will immediately contact the manufacturer and guide you through the steps of resolving the problem. It is critical that these steps be followed, or it will be customer’s responsibility to resolve any issues at customer’s cost. For further information, please click on the Shipping and Returns tab at the bottom of all product pages.

Do you provide for custom built desks?

Custom desks are a Perfect Home Offices specialty. Several of our clients have requested specific changes to a desk, or they want to modify a standard desk to meet their needs. We always strive to please our customers, so whatever your idea of a perfect home office is, we can make it a reality. So bring us your ideas, pictures, samples and any other source material that you can think of, and together we will create the custom desk that you always dreamed of and that will fit your home perfectly. For an in-depth review of our three steps to building a custom desk, please click here.